By using Refills, Digital Stay, Digital Menu or POS on GRAVITY58, you agree to provide accurate information and to use the platform lawfully. Store, hotel and restaurant owners are responsible for their own pricing, orders, bookings, fulfilment and customer communication. GRAVITY58 provides the technology platform and does not guarantee sales, order volume or business outcomes. Payments made through UPI QR codes or payment links you configure are between you and your customer; please verify payment details independently before fulfilling any order.
Terms of Use
Read the terms for using GRAVITY58 Refills, Digital Stay, Digital Menu and POS.
Data retention, export and permanent deletion
Digital Menu: order data resets every 24 hours. Restaurant owners can export that day’s orders as CSV before reset; Digital Menu does not provide a long-term order backup. An order that is still actively processing at reset may remain until the following daily reset so it can be completed.
Refills, Services and POS: eligible order and booking history is retained for a maximum of one year. A backup warning is shown during the final 30 days. An owner may also use the dashboard control sooner. The owner must re-enter the current login password, type DELETE, confirm the warning and download the CSV before eligible closed history is permanently deleted. Active work, menus, stores, settings and central customer login accounts are not part of history deletion. When an owner subscription expires, owner-linked customer records receive a 30-day buffer before permanent deletion.